Returns Policy

  • First chapter - Return and exchange of acceptable quality goods

    17. The following goods may be exchanged or a refund issued only if the Merchant agrees:

    17.12. Pearls, precious metals and goods, excluding jewelry;

    Second chapter - Return and exchange of unacceptable quality goods

    18. Return and exchange of unacceptable quality goods are proceeded according to the Civil code 6.363 and 6.364 articles.